Welcome to the 3G Collect Payment Center

Pay your bill
View your account

You are here because you received a text message invoice on your cell phone. You recently accepted a collect call and our automated system will send a text message until payment for that call is received. You can view the details of the call by logging in with your mobile number and auth code that is in the text message. You can also hear the recorded authorization, date, time, amount due and duration of the call along with the number the call came from and the recorded message from the caller.

Need to call your Lawyer?

Dial 1833-FROM-JAIL Make collect calls to mobile phones and
landline at a discounted rate.
I don't have my authorization code. Please resend it to me.

Pay your bill online.

http://www.3gcollect.com http://www.3gcollect.com
  • http://www.3gcollect.com
  • http://www.3gcollect.com
  • http://www.3gcollect.com
  • http://www.3gcollect.com
  • http://www.3gcollect.com

You can now pay your bill online with any of the
following options:

  • http://www.3gcollect.comCredit Card
  • http://www.3gcollect.comDebit Card
  • http://www.3gcollect.comsupport@3gcollect.com (Technical issues)
    service@3gcollect.com (Billing issues)

Send us a Message

Frequently Asked Questions

  • Why am I receiving txt messages from 3G Collect?
You accepted a collect call on your cell phone and the txt message is the invoice, payment is due.

  • Where do I find my Auth Code?
Your Auth Code is in the txt invoice that 3G sent you.

  • How can I get my Auth Code if I deleted the txt message?
Email support@3gcollect.com and we will resend your Auth Code.

  • What address can I mail a check or money order to?
3G Collect, P.O. Box 130, Cross River, NY 10518  (be sure to include the mobile number).

  • How do I contact the CRTC?
Commission for Complaints for Telecom-television Services (CCTS) CCTS is an independent agency whose mandate is to resolve complaints of consumers about their telecom and TV services, and complaints of small business customers about their telecom services, free of charge. If you have a complaint about your telephone, wireless, internet or TV service, you must first try to resolve it directly with your service provider. If you have done so and have been unable to reach a satisfactory resolution, CCTS may be able to help you. To learn more about CCTS, you may visit its website at www.ccts-cprst.ca/ or call toll-free at 1-888-221-1687.

  • How do I contact the CCTS?
If you experience difficulty with your service, you can contact us with your comments or suggestions on any of our products or services. If you are unable to reach a satisfactory resolution, the Commission for Complaints for Telecom-television Services (CCTS). may be able to assist you

  • Why do I still receive txt messages after I paid my invoice?
If you paid by check or money order, please allow time for us to receive payment. Accounts are cleared 7 days a week. If you paid by check or money order, make sure that you included the mobile number or Auth Code with payment.

  • How soon will my account be cleared if I pay online?
Your account will be cleared within 24 hours.

  • Can the charges be added to my monthly cell phone bill?
No, 3G Collect is an independent phone company and has no billing relationship with mobile providers.

  • Forgot to write your phone number on your check / money order?
Email us at support@3gcollect.com with your name, check / money order # , date it was mailed, and your phone number and we review recent payments received to match it to your account to ensure payment gets applied correctly.

Testimonials

1

The Collect call was from my brother Eugene, I have not heard from him in a long long time. I want to Thank you again.

Lura. H.

2

" Enclosed is a check for payment on a collect call made on 12/22/14. The auth code is 167XXXXX. the service was a life saver! "

3

"Paid by phone. You have a good service going. Thank you."

Oct 2013

4

"Ok thank u. An thank u 4 ur service. U saved the life of my Grandson. He was in distress. He is now in hospital safe."

Nov 2013

5

"Blessings to u an ur company"

Nov 2014

6

"Wow! hey thank you so much! I really appreciate it!
Thank you for your service..."

Sept 2013

Terms And Conditions

  • TERMS of USE FEES LEGAL NOTICE:

Your access to this web site signifies your consent to all of the foregoing terms and conditions contained in this Agreement between you and 3G Collect, Inc.

Single Acceptance of a collect from 3G Collect, Inc. is the customers express consent to receive one invoice by text message (a.k.a. SMS) on the customer's mobile device at the number provided during the process followed by a minimum of 25 additional "reminders" sent in the same format. Customer agrees to pay any/all resulting charges from the customers wireless service provider to receive "text" message along with any other incidental charges are the sole responsibility of the customer. The customers express consent is also given to 3G Collect, Inc. to contact the customer on the provided mobile device number with "automated dialers" using "prerecorded voice" prompts to provide the customer with payment options, and in pursuit of delinquent accounts, any charges incurred by the customer by their wireless service provider are the sole responsibility of the customer. Customer also authorizes 3G Collect the sole right to use any information obtained during the process and billing process to use by any means needed throughout the internal or third partied collection efforts and also place derogatory payment information on credit reporting agencies and wireless carrier negative databases.

  • Copyrights:
Copyright 2009, 3G Collect, Inc.. All rights reserved. All material on this web site is owned by 3G Collect, Inc., or its Customers, Partners, Suppliers, or Affiliates, and is protected by national and international copyright law. Unauthorized distribution is prohibited.

  • Trademark:
3G Collect, Inc. name and logo, and all related product and service names, design marks and slogans are the trademarks, service marks or registered trademarks of 3G Collect, Inc.. All other products and service marks contained herein are the trademarks of their respective owners. The 3G Collect, Inc. name and logo may not be used in any commercial manner without the prior written consent of 3G Collect, Inc..

  • Fees and Surcharges:
$0.65 Processing and Handling Fee Added to debit/credit card payments made through www.3GCollect.com
$2.00 Convenience Fee added to automated "Pay-by-Phone" Credit/Debit Card Payments
$10.00 Late Fee for any outstanding account balances not paid from day 26 to day 59 of first invoice
$30.00 Additional late fee will be assessed on all outstanding account balances not paid within 60 days of first invoice
$1.99 Carrier Cost Recovery Fee*
$3.19 Regulatory Compliance Fee**

  • *Carrier Cost Recovery Fee:
In addition to charges for service a Carrier Cost Recovery fee is assessed to recover certain costs associated with providing Interstate, intrastate and local exchange services including expenses for national regulatory fees and programs, and connection and account servicing charges. This fee is not a tax or charge required by the government. This fee will be applied on a per customer billing account basis.

  • **Regulatory Compliance Fee:
This fee allows the Company to recover expenses that the Company incurs with regard to the Universal Service Fund, National Number Portability and other regulatory fees. The fee may not be a tax or charge imposed or required by any government entity.

  • CONSENT TO MONITORING AND DISCLOSURE:
3G Collect, Inc. is under no obligation to monitor the information residing on or transmitted to this web site. However, anyone using this site agrees that 3G Collect, Inc. may monitor the web site contents periodically to: (1) comply with any necessary laws, regulations or other governmental requests; and (2) to operate the site properly or to protect itself and its users. 3G Collect, Inc. reserves the right to modify, reject or eliminate any information residing on or transmitted to its web site.

  • UNSOLICITED SUBMISSIONS TO WEBSITE ARE NOT IN CONFIDENCE:
3G Collect, Inc. does not want to receive unsolicited confidential or proprietary information from you through this web site. Should any user of this web site submit such information to 3G Collect, Inc., including but not limited to feedback, data, answers, questions, comments, suggestions, plans, ideas or the like, such information shall be deemed to be unsolicited, nonproprietary and non-confidential and shall become the property of 3G Collect, Inc., which assumes no obligation to protect such information from disclosure. The submission of such information to 3G Collect, Inc. shall in no way prevent the purchase, manufacture or use of similar products, services, plans and ideas by 3G Collect, Inc. for any purpose whatever and3G Collect, Inc. shall be free to reproduce, use, display, broadcast, disclose, transmit and distribute the information to others without restriction. 3G Collect, Inc. cannot prevent the "harvesting" of information from this web site, and you may be contacted by 3G Collect, Inc. or unrelated third parties, by e-mail or otherwise, within or outside of this web site. 3G Collect, Inc. 3G Collect, Inc. does not want to receive unsolicited confidential or proprietary information from you through this web site. Should any user of this web site submit such information to 3G Collect, Inc., including but not limited to feedback, data, answers, questions, comments, suggestions, plans, ideas or the like, such information shall be deemed to be unsolicited, nonproprietary and non-confidential and shall become the property of 3G Collect, Inc., which assumes no obligation to protect such information from disclosure. The submission of such information to 3G Collect, Inc. shall in no way prevent the purchase, manufacture or use of similar products, services, plans and ideas by 3G Collect, Inc. for any purpose whatever and3G Collect, Inc. shall be free to reproduce, use, display, broadcast, disclose, transmit and distribute the information to others without restriction. 3G Collect, Inc. cannot prevent the "harvesting" of information from this web site, and you may be contacted by 3G Collect, Inc. or unrelated third parties, by e-mail or otherwise, within or outside of this web site. 3G Collect, Inc.

  • DISCLAIMERS OF LIABILITY:
THE USER OF THIS SYSTEM ASSUMES ALL RESPONSIBILITY AND RISK FOR THE USE OF THIS WEB SITE AND THE INTERNET GENERALLY. 3G Collect, Inc. AND ITS AFFILIATES DISCLAIM ALL WARRANTIES, REPRESENTATIONS OR ENDORSEMENTS, EXPRESS OR IMPLIED, WITH REGARD TO THE INFORMATION ACCESSED FROM, OR VIA, THIS WEB SITE OR THE INTERNET, INCLUDING, BUT NOT LIMITED TO, ALL IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NONINFRINGEMENT. 3G Collect, Inc. DOES NOT ASSUME ANY LEGAL LIABILITY OR RESPONSIBILITY FOR THE ACCURACY, COMPLETENESS, OR USEFULNESS OF ANY INFORMATION, APPARATUS, PRODUCT OR PROCESS DISCLOSED ON THE WEB SITE OR OTHER MATERIAL ACCESSIBLE FROM THE WEB SITE. IN NO EVENT SHALL 3G Collect, Inc. BE LIABLE FOR ANY SPECIAL, INDIRECT, OR CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER RESULTING FROM LOSS OF USE, DATA, OR PROFITS, WHETHER IN AN ACTION OF CONTRACT, NEGLIGENCE OR OTHER TORTIOUS ACTION, ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THE INFORMATION ON THIS WEB SITE OR THE INTERNET GENERALLY, INCLUDING WITHOUT LIMITATION, ANY LOST PROFITS, BUSINESS INTERRUPTION, LOSS OF PROGRAMS, OR OTHER DATA ON YOUR INFORMATION HANDLING SYSTEM OR OTHERWISE, EVEN IF 3G Collect, Inc. IS ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND WHETHER SUCH DAMAGES ARISE IN AN ACTION OF CONTRACT, NEGLIGENCE OR OTHER TORTIOUS OR LEGAL ACTION. 3G Collect, Inc. SHALL NOT BE LIABLE FOR DAMAGES OF ANY KIND WHATSOEVER ARISING OUT OF YOUR RELIANCE ON THE INFORMATION ON THIS WEB SITE. 3G Collect, Inc. ASSUMES NO RESPONSIBILITY, AND SHALL NOT BE LIABLE FOR ANY DAMAGES RESULTING FROM VIRUSES THAT MAY INFECT YOUR COMPUTER EQUIPMENT, SOFTWARE, DATA OR OTHER PROPERTY ON ACCOUNT OF YOUR ACCESS TO, USE OF, OR BROWSING IN THIS WEB SITE OR ANY OTHER LINKED WEB SITES OR THE INTERNET GENERALLY OR YOUR DOWNLOADING OF ANY MATERIALS, DATA, TEXT, IMAGES, VIDEO OR AUDIO FROM THIS WEB SITE OR ANY LINKED WEB SITES OR THE INTERNET GENERALLY. 3G Collect, Inc. SHALL NOT BE LIABLE FOR ANY LOSS, ALTERATION, CORRUPTION, INTERRUPTION, OR INTERCEPTION BY UNAUTHORIZED THIRD PARTIES OF ANY DATA OR INFORMATION TRANSMITTED TO OR INTENDED TO BE TRANSMITTED TO THIS WEB SITE. 3G Collect, Inc. SHALL NOT BE LIABLE FOR ANY LOSS, ALTERATION, CORRUPTION, INTERRUPTION, OR INTERCEPTION BY UNAUTHORIZED THIRD PARTIES OF ANY DATA OR INFORMATION TRANSMITTED TO OR INTENDED TO BE TRANSMITTED TO THE WEB SITES OF ANY THIRD PARTY ADVERTISERS FEATURED ON THE 3G Collect, Inc. WEB SITE. 3G Collect, Inc. SHALL NOT BE LIABLE FOR FAILURE OR DELAY IN PERFORMING AN OBLIGATION UNDER THIS AGREEMENT DUE TO CAUSES BEYOND ITS CONTROL.

  • NO WARRANTIES:
Any 3G Collect, Inc. material on this web site may include technical inaccuracies or typographical errors. 3G Collect, Inc. has the right to make changes and updates to any information contained within this site without prior notice. THE INFORMATION PROVIDED ON THIS WEB SITE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF TITLE, NONINFRINGEMENT OR IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. NO ADVICE OR INFORMATION GIVEN BY 188callfree.com, ITS AFFILIATES OR THEIR RESPECTIVE EMPLOYEES SHALL CREATE ANY WARRANTY. NEITHER 3G Collect, Inc. NOR ITS AFFILIATES WARRANT THAT THE INFORMATION ON THIS WEB SITE OR ON THE INTERNET GENERALLY WILL BE UNINTERRUPTABLE OR ERROR FREE OR THAT ANY INFORMATION, SOFTWARE OR OTHER MATERIAL ACCESSIBLE FROM THIS WEB SITE IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. NEITHER 3G Collect, Inc. NOR ITS AFFILIATES WARRANT THAT ANY INFORMATION TRANSMITTED TO OR INTENDED TO BE TRANSMITTED TO THIS WEB SITE WILL BE PROTECTED AGAINST LOSS, ALTERATION, CORRUPTION, INTERRUPTION, OR INTERCEPTION BY UNAUTHORIZED THIRD PARTIES. 3G Collect, Inc. NOR ITS AFFILIATES WARRANT THAT ANY INFORMATION TRANSMITTED TO OR INTENDED TO BE TRANSMITTED TO THE WEB SITES OF ANY THIRD PARTIES FEATURED ON THE 3G Collect, Inc. WEB SITE WILL BE PROTECTED AGAINST LOSS, ALTERATION, CORRUPTION, INTERRUPTION, OR INTERCEPTION BY UNAUTHORIZED THIRD PARTIES.

  • DISCLAIMER OF ENDORSEMENT:
Reference herein to any products, services, processes, hypertext links to third parties or other information by trade name, trademark, manufacturer, supplier or otherwise does not necessarily constitute or imply its endorsement, sponsorship or recommendation by3G Collect, Inc.. Product and service information is the sole responsibility of each individual vendor. The 3G Collect, Inc. name and logo and other trademarks and trade names owned by 3G Collect, Inc. may not be used in any commercial manner without the prior written consent of 3G Collect, Inc..

  • TERMINATION :
You may terminate your account at any time by sending an e-mail to customerservice@3G Collect, Inc.. 3G Collect, Inc. may terminate or suspend your access to any or all parts of this web site at any time and for any reason, including, but not limited to breach of this Agreement, the submission of fraudulent information to this web site, and illegal or harmful conduct.

  • SEVERABILITY :
If any provision of this Agreement that may be deemed invalid or unenforceable by a court of competent jurisdiction, such a ruling shall in no way invalidate or render unenforceable the remainder of this Agreement, which shall remain in full force and effect.

  • WAIVER:
The failure or delay at any time to enforce performance of this Agreement shall not be construed as a waiver of the right of such party to enforce performance of this Agreement at any subsequent time.

  • COMPLETE AGREEMENT :
These provisions constitute the entire Agreement between you and 3G Collect, Inc. in regard to access to and use of this web site.

  • UNITED STATES GOVERNING LAW :
The posting of this web site on the World Wide Web by 3G Collect, Inc. is a passive activity. In itself access to this web site by persons in any jurisdiction does not imply that3G Collect, Inc. intends to purposefully avail itself of the privilege of conducting activities within such jurisdiction, nor does it imply that 3G Collect, Inc. invokes the benefits and protections of the laws of such jurisdiction. This web site was developed in the United States of America in accordance with and shall be governed by, and your browsing in and use of the web site shall be deemed acceptance of, the laws of the State of New York, United States of America. Notwithstanding the foregoing, this web site may be viewed internationally and may contain references to products or services not available in all countries. References to a particular product or service do not imply that 3G Collect, Inc. intends to make such products or services available in such countries.